Behavioral Health Navigation Services
Mental Health America of Greater Houston has started to unveil Behavioral Health Navigation Services, a multi-tiered initiative that will increase individuals’ and families’ access to behavioral health (mental health and substance use) services and supports through online resources, live referrals, and personalized navigation. The program targets individuals in Harris and Fort Bend counties and will connect them to a full spectrum of services, ranging from preventive measures to crisis care. The tiers of service include:
- An online repository of wellness tips and resources, as well as searchable classes and other services that can help individuals progress in their wellness journey.
- An intuitive, interactive, online portal that harnesses the power of AI to virtually navigate people to behavioral health services customized to meet their specific needs.
- A helpline accessible via phone, text or chat that will provide community referrals and tips on how people can advocate for themselves and/or loved ones.
- Personalized navigation by a culturally and linguistically responsive navigator with lived experience who helps connect people to resources and remove barriers to care.
If you are a behavioral health provider in Texas, WE NEED YOUR HELP!
As part of this project, we will roll out a searchable database of hundreds of behavioral health resources that will be accessed by thousands of people annually. Nonprofit and for-profit organizations, group practices, solo practitioners, political subdivisions and government departments in Texas that provide virtual or onsite mental health and/or substance use recovery services are invited to complete a Provider Profile Form to be included in the database. The form will collect comprehensive information on your practice and services and take about 20 – 25 minutes to complete.
Note for organizations and group practices: Please complete a Provider Profile Form for your main location first, after which you will receive an e-mail with links to pre-filled forms that can be completed for the additional locations and individual providers you want to list. The pre-filled forms should take only 5 – 10 minutes to complete
Please click here for the full Inclusion/Exclusion Policy for the database. For questions or concerns, please contact navigation@mhahouston.org.
Request for Proposals
Mental Health America of Greater Houston, Inc. is requesting proposals from qualified vendors to develop an Empathetic (emotion-recognition) AI-powered portal and search engine for its Behavioral Health Navigation Services program.
