Employment and Volunteers

MHA of Greater Houston is an equal opportunity employer celebrating diversity representing a variety of backgrounds, perspectives, and skills. We are committed to creating an equitable and inclusive environment for all employees. Employment is decided based on qualifications, merit, and business need.

Mental Health Peer Policy Fellow at MHA of Greater Houston

Job Posting:​ Mental Health Peer Policy Fellow at MHA of Greater Houston

Overview

The Mental Health Peer Policy Fellowship is a two-year grant funded position (beginning July 1, 2024 and ending on June 30, 2026) that will play a pivotal role in supporting Mental Health America of Greater Houston’s focus on state-level efforts to enhance the mental health and well-being of children, youth, and families in Texas, and other areas of focus. The fellow will engage in advocacy and policy work aimed at fostering collaboration and effecting positive change within the mental health and substance use policy landscape. This position offers a unique opportunity for an individual with lived experience in navigating mental health and/or substance use services to contribute to policy development and advocacy initiatives.

Description of Duties and Responsibilities:

  1. Collaborate with organizations centered on lived experience to enhance their capacity for effective advocacy on mental health and/or substance use policy.
  2. Engage in advocacy efforts aimed at improving mental health and well-being policies for children, youth, and families in Texas.
  3. Utilize personal or familial lived experience to inform and shape policy discussions and advocacy strategies.
  4. Participate in collaborative initiatives to strengthen the effectiveness of the mental health and substance use policy advocacy community in Texas.
  5. Contribute to the development and implementation of advocacy campaigns, including but not limited to, public awareness campaigns, legislative advocacy, and community organizing efforts.
  6. Represent MHAGH and its values in external engagements with policymakers, stakeholders, and community partners.
  7. Stay informed about relevant legislative and policy developments at the state level and provide insights and recommendations to inform the foundation’s advocacy priorities.
  8. Conduct issue-based research, with a focus on legislation, regulations, budget, and administrative policy issues.
  9. Participate in the Hogg Mental Health Policy Academy and other training and professional development as determined appropriate to the position.
  10. Contribute to the development, execution, operationalizing of specific advocacy strategies to advance local, state, federal and administrative policies in support of MHAGH’s mission and vision.
  11. Assist in the development and drafting of bills, policy briefs, legislative documents, and other external deliverables.
  12. Track, evaluate, and prepare timely reports around local, state, and federal policy activities relevant to MHAGH priorities.
  13. Communicate with MHAGH staff regarding public policy- and advocacy-driven initiatives.
  14. Represent Mental Health America of Greater Houston at community meetings, symposia, hearings and other events.
  15. Support the development and strengthening of relationships with allies and influencers, both grassroots and grasstops constituencies.
  16. Participate in consensus- and coalition-building opportunities as assigned.
  17. Other duties needed to help realize our Vision, fulfill our Mission, and abide by our Organization’s Values.

Qualifications for Position

Minimum requirements for this position include a High School Diploma, a minimum of two years of relevant recent experience (paid or volunteer) and personal or familial experience navigating mental health and/or substance use services within various systems in Texas (e.g., state hospitals, public mental health system, child welfare, schools, juvenile justice, etc.); college degree, or peer specialist/recovery coach/family partner certification preferred;

Supervisory Relationships

This position reports to the Director, Public Policy and Government Affairs.

Skills and Knowledge

  • Demonstrated commitment to advocating for mental health and well-being policies, with a focus on children, youth, and families.
  • Strong communication skills, including the ability to effectively articulate personal experiences and advocate for policy change.
  • Ability to work collaboratively with diverse stakeholders, including individuals with different backgrounds and perspectives.
  • Capacity for flexibility in adapting to evolving priorities and tasks within the policy and advocacy space.
  • Understanding of legislative and policy processes, with a willingness to engage in policy analysis and advocacy activities.
  • Strong communication skills, both oral and written; experience working within organizational teams and external constituencies.
  • Exceptional interpersonal skills; Able to facilitate communication and collaboration with a diverse group of community members, policy makers, organizational partners and volunteers to achieve goals.
  • Flexibility and adaptability; demonstrated ability to adjust to changing priorities and political/fiscal climates.
  • Capable of independently managing time and the tasks associated with a fast-paced environment.
  • High level competence in Microsoft Office (especially Word, Excel, Outlook, and PowerPoint).

Travel

Travel is primarily local during the business day, approximately 30% of the time. Travel will consist of trips to Austin, TX, and one or more overnight trips within Texas, and Washington, D.C.

Hours per day or week

This is a full-time position. Days and hours of work are Monday through Friday, 8:30 a.m. to 5 p.m.; flexibility to accommodate early morning and late evening activities.

Submit cover letter and resume to careers@mhahouston.org. Include “Mental Health Peer Policy Fellow” in Subject Line.

Candidates are encouraged to visit our website at mhahouston.org to learn more about our organization.

MHA of Greater Houston is an equal opportunity employer celebrating diversity representing a variety of backgrounds, perspectives, and skills. We are committed to creating an equitable and inclusive environment for all employees. Employment is decided based on qualifications, merit, and business need.

Director, Behavioral Health Navigation Services

Job Posting: Director, Behavioral Health Navigation Services (BHNS) at MHA of Greater Houston

 Overview

In response to the urgent and escalating need within our community for accessible mental health services, Mental Health America of Greater Houston is set to unveil Behavioral Health Navigation Services (BHNS), a multi-tiered program to increase individuals’ and families’ access to mental health services and supports and improve quality of life through accessible online resources, live referrals, and navigation services.

The Director will be responsible for implementing Behavioral Health Navigation Services; recruiting, hiring, and managing staff; and overseeing daily operations to ensure the program meets evaluation metrics and achieves its intended community impact.

Description of Duties and Responsibilities

1. Oversee implementation and operationalization of Behavioral Health Navigation Services, serving as the key contact for staff supervision, operation and workflow management, and overall program compliance

2. Provide for all BHNS staff a strong day-to-day presence—mentoring, coaching, and serving as an approachable sounding board and resource.

3. Oversee recruitment, hiring, and performance management of staff and contractor/consultant deliverables and arrange staff orientation and all trainings.

4. Develop all program policies, procedures, and workflows; make recommendations for revisions as necessary; and ensure staff adherence

5. Manage BHNS budget, monitoring expenditures and ensuring appropriate resource allocation.

6. Assist in the preparation of internal and external grant and evaluation reports, in conjunction with evaluation specialist and development team, to ensure programmatic fidelity and stewardship of donors and funders.

7. Represent and actively promote MHA of Greater Houston and BHNS in the community, including serving on relevant committees at both the community and state levels.

8. Work closely with Communications Manager on public relations and marketing endeavors to advance knowledge of BHNS and its purpose.

9.Ensure that staff document all client demographic information, assessments, and other pertinent information in the electronic platform within required timelines to ensure data integrity

10. Evaluate, on a monthly basis, progress toward meeting established program metrics and outcomes and work to address any deficiencies

11. Develop and implement a Continuous Quality Improvement process that includes utilization of quarterly client satisfaction surveys, staff feedback, and input from community partners

12. Conduct semi-annual performance reviews of staff to identify areas of strength, those that require remediation, and provide constructive feedback to ensure continued staff development

13. Other duties needed to help drive to our Vision, fulfill our Mission, and abide by our Organization’s Values.

Qualifications for Position

Minimum requirements for this position include a master’s degree in social work, counseling, marriage and family therapy or a related field from an accredited university and at least 5 years’ experience in managing a community behavioral health program, experience in program conceptualization and implementation preferred. Licensed professional highly desired.

 Supervisory Relationships

This position reports to the Chief Strategy and Innovation Officer, with staff supervisory responsibility.

Skills and Knowledge

  • Experience in personnel management, especially with diverse, highly skilled staff; servant leader or similar management style
  • Demonstrated ability to envision programmatic growth and success, set programmatic priorities and objectives accordingly, and lead a team in achieving objectives; versatility to work across sectors
  • Exceptional interpersonal skills; ability to build trusted relationships and strong collaborations across the organization and externally
  • Demonstrated knowledge of evaluation methods and approaches
  • Experience with grant writing and/or reporting
  • Capable of independently managing time and the tasks associated with a fast-paced environment
  • Excellent judgment and creative problem-solving skills including negotiation and conflict resolution skills
  • Detail-oriented to ensure accuracy
  • Superior written and verbal communication skills
  • Strong time-management abilities and prioritization skills; experience and ability to support multiple administrative needs in a timely manner
  • Impeccable work ethic and professional judgment

 Travel

Travel is primarily local during the business day, approximately 20% of time.

Hours per day or week

This is a full-time hybrid position. Days and hours of work are Monday through Friday, 8:30 a.m. to 5 p.m.; flexibility to accommodate early morning and late evening activities.

Submit cover letter and resume to careers@mhahouston.org. Include “Director, BHNS” in Subject Line.

Candidates are encouraged to visit our website at mhahouston.org to learn more about our organization.

MHA of Greater Houston is an equal opportunity employer celebrating diversity representing a variety of backgrounds, perspectives, and skills. We are committed to creating an equitable and inclusive environment for all employees. Employment is decided based on qualifications, merit, and business need.

Database Curator

 

Job Posting: Database Curator 

 Overview

In response to the urgent and escalating need within our community for accessible mental health services, Mental Health America of Greater Houston is set to unveil Behavioral Health Navigation Services, a multi-tiered program to increase individuals’ and families’ access to mental health services and supports and improve quality of life through accessible online resources, live referrals, and navigation services. The success of the program will hinge upon the curation of a comprehensive database of behavioral health and other resources (both non-profit and for-profit) to which those in need can be referred.

The Database Curator will be responsible for identifying, indexing and classifying, and updating community mental health and substance use recovery resources, as well as managing and maintaining the database that stores and organizes the information. The Curator will use a variety of methods to update and ensure the accuracy of each record.

Description of Position Duties and Responsibilities

 Database Development

  • Accurately identify 1000+ mental health and substance use recovery resources that meet the current inclusion criteria.
  • Establish contact with identified resources via e-mail, phone calls, and in-person visits to obtain and document detailed, accurate information about the programs and services they provide.
  • Enter resource information into the procured database in compliance with an internal style guide, and review, edit, and proof information to ensure clarity, concision and accuracy.
  • Use appropriate health and human services taxonomy to accurately classify and index the resources in the database.

Database Maintenance

  • Consistently update all records within the resource database to ensure accuracy using a variety of methods, including search engines, social media, and direct provider contact. Prioritize records for special attention based on their importance to vulnerable people and the number of referrals and web visits generated.
  • Establish mechanisms for gathering updated information about interim changes throughout the year.
  • Adjust quickly and responsibly to disaster situations.

Technology and Data Dissemination

  • Collaborate with vendors, users, stakeholders, and other information and referral programs to optimize the internal maintenance and external searchability of the resource database across the Internet and other systems.
  • Engage in projects that establish, disseminate, and maintain print and online options to increase access to the resource information.

Quality Assurance

  • Review and evaluate database records for adherence to the style guide and inclusion/exclusion criteria, appropriate application of the selected taxonomic classification system, completeness of data elements (including additions and updates), and overall accuracy.

 Reporting and Analysis

  • Organize, extract, and analyze information from the database for reporting purposes (e.g.  community needs, agency referrals, metadata, mapping of services). This role often involves being the liaison with programmers.
  • Prepare and review reports to determine the impact of the database, specialized publications, directories, guides, etc.

Training and User Support

  • Train and support staff to accurately retrieve information from the database.
  • Train and support staff from provider organizations to effectively submit new information and to update existing information on their agency profiles.

Professional Issues, Ethics and Development

  • Practice their profession in a manner consistent with the InformUSA Ethical Principles for Professionals.
  • Engage in professional development activities to continuously improve knowledge and skills, and therefore the quality of the service.
  • Maintain a high level of self-awareness and effectively manage priorities and respond to personal needs through self-care and mutual support.

General

  • Other duties needed to help drive to our Vision, fulfill our Mission, and abide by our Organization’s Values.

Qualifications for Position

 Minimum requirements for this position include a Bachelor’s degree, preferably in Social Work, Psychology, Sociology, or a related field; knowledge of mental health, substance use, and other community resources. Current Community Resource Specialist – Database Curator (CRS – DC) Certification through InformUSA, or attained within the first 18 months in position.

This position requires high volume, proactive outreach and follow-up with excellent communication and skills and will require flexibility in responsibilities as the program is implemented.

 Skills and Knowledge

  • A passion for accuracy and “getting it right” a must
  • Understanding and knowledge about the behavioral health delivery system
  • Demonstrated ability of effective task management, including a high level of attention to detail, effective communication, and analytical and critical thinking.
  • Strong time-management abilities and prioritization skills; experience and ability to support multiple administrative needs in a timely manner
  • Intermediate skill in data organization and analysis; growth of technical proficiency with the software used to maintain the database
  • Superior written and verbal communication skills
  • Capable of independently managing time and the tasks associated with a fast-paced environment
  • Exceptional interpersonal and networking skills; ability to build trusted relationships and strong collaborations across the organization and externally
  • Impeccable work ethic and professional judgment 

Travel

Travel is primarily local during the business day, up to 20% of time.

Hours per day or week

This is a full-time hybrid position. The frequency, pattern, and choice of days for hybrid work schedules may vary based on the role and responsibility of the position. Office hours are Monday through Friday, 8:30 a.m. to 5 p.m.; some flexibility may be needed to accommodate morning, evening, or occasional Saturday work or activities.

Submit cover letter and resume to careers@mhahouston.org. Include “Database Curator” in Subject Line.

Candidates are encouraged to visit our website at mhahouston.org to learn more about our organization.

MHA of Greater Houston is an equal opportunity employer celebrating diversity representing a variety of backgrounds, perspectives, and skills. We are committed to creating an equitable and inclusive environment for all employees. Employment is decided based on qualifications, merit, and business need

Volunteer Positions

Court Peer Mentor – Veterans Treatment Court (Veterans Only)

A Volunteer Court Peer Mentor serves as a coach, a guide, a role model, and an advocate for the individuals in which he/she is working. A mentor encourages, guides and supports the mentee as they progress through the court process. Learn more about becoming a Volunteer Court Peer Mentor. This is not a paid position.

How to Apply: Contact Edward Howard at ehoward@mhahouston.org.